Crisis Coach Intervention
Individuals experience crises have an urgent need for assistance. Crisis intervention is used to help the individual or family to understand and cope with the intense feelings. The aim of this intervention is the resolution of immediate crisis and the restoration of the individual to his pre crisis level of functioning or possibly to a higher level of functioning.
DEFINITION “Crisis intervention is an active entering into the life situation of a person, family or group who is experiencing a crisis, to decrease the impact of crisis event and to assist the individual to mobilize his resources and regain equilibrium” (Parad et al, 1975)
“Crisis intervention is an active but temporary entry into the life situation of an individual, or a group during a period of stress” (Mitchell & Resnik, 1981)
Crisis intervention refers to the methods used to offer immediate, short-term help to individuals who experience an event that produces emotional, mental, physical, and behavioral distress or problems.
PRINCIPLES OF CRISIS INTERVENTION
1.Urgency: Intervene immediately if the crisis is emotionally traumatizing and canimmobilize the person.
2. Priority: It is to increase stabilization. Crisis intervention occurs at the spur of themoment and in a variety of respect and settings as trauma can arise instantaneously.
3.Equality: Treat them with dignity, respect and equality during crisis situation.Consider them as individual human being and respect their emotions.
4.Privacy: Personal information about patient should be kept confidential and shouldnot reuse or disclose.
5.Be specific: Use concise statements and avoid overwhelming the patient withirrelevant questions or excessive detail.
6.Calm approach: A calm and controlled presence reassures the person that the nursecan help and encourage the expression of feelings.
7.Provide understanding: Gather information about what has happened and listen to theindividual, recount the event, and encourage the expression of difficult emotions that
relate to the event. Allow sufficient time for the individual involved to process information and ask questions.
8.Encourage independent function: Self reliance is ultimately the goal. Assist the person in confronting reality. Empower them by allowing them to make informed choices and encourage focusing on one implication at a time. It should emphasis on restoring their self reliance and ability to cope independently.